Frequently Asked Questions
Do I need to be online at specific times?
Self-paced tracks are available anytime. Live cohorts offer multiple time slots across timezones.
Are there certificates?
Yes. You can verify a certificate code on the About page.
Can my team enroll together?
Yes. Contact us for group rates and a private cohort schedule.
What are the pricing and refund policies?
Transparent upfront pricing is listed per course. Refunds are available within 14 days for self-paced tracks and before the second live session for cohorts.
What are the technical requirements?
A modern browser and reliable internet connection. For live sessions, a microphone and optional webcam are recommended.
How fast do you reply to questions?
Within 24 hours on business days. Complex inquiries may take up to 48 hours to ensure a thorough response.